Release Policy

Release Policy & Terms

The safety of our birds is important to us, therefore we have adopted the following principles to ensure our birds arrive home safely:

Doves are not able to navigate at night. Therefore, the release must be scheduled to allow adequate time to get home before dark. Within the Barnstable County area, this is generally one hour before sunset. We can calculate the latest possible time from your event location, based on the date of your event.
We cannot release our doves indoors.
We cannot release our doves in inclement weather, such as heavy fog or storms.
We cannot ship birds by mail for self-release.
We ensure that every event has at least one knowledgeable release coordinator present.

A 50% deposit is required with completed contract to hold your date and post your event on our calendar. Deposits are non-refundable, except where mentioned below.
No deposit is required for funeral services. However, full payment must be received prior to the release.
Balance is due 2 weeks prior to the event.
Payment is accepted in the form of a check, money order, PayPal, or Venmo
Returned checks are subject to a $35 NSF fee.
Event delays past the scheduled release time are subject to a fee of $50 per hour.
Our service area covers all of Barnstable County and bordering towns within 30 miles. Locations outside of this range are subject to an additional charge.
Agreement is subject to weather conditions allowing birds to arrive home safely. Payment is 100% refundable if we determine in advance of our departure that a release is not possible, due to weather or other unforeseen circumstances. If a release is not possible, we may be able to offer a substitute service, such as a dove display.